technical@wphost.co.zw
Premium Affordable WordPress Hosting: Starting at $2.99/mo only.
Premium Affordable WordPress Hosting: Starting at $2.99/mo only.
This Privacy Policy is issued by GetHost Zimbabwe (Pvt) Ltd, the company that owns and operates wphost.co.zw — a WordPress hosting platform. Your privacy is not a checkbox; it is a commitment. This policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that data. It applies to our website, client portal, and all related services.
This policy covers all personal data collected through:
By using WPHost services, you consent to the data practices described in this policy. If you disagree, please do not use our services.
Information you provide directly:
Information collected automatically:
Domain registration note: When you register a .co.zw or other regulated domain through WPHost, certain data (name, address, contact) is submitted to the domain registry as required by their mandatory WHOIS policies. This data may become part of the public WHOIS record unless WHOIS privacy protection is available and applied to your registration.
We use your data only for the following purposes:
Provision hosting accounts, manage domains, process payments, and provide technical support
Invoice generation, payment processing, refund handling, and ZIMRA-compliant financial record keeping
Detecting abuse, protecting infrastructure, verifying account ownership, and complying with legal obligations
Service updates, renewal reminders, security alerts, and (only with your consent) promotional offers
Meeting obligations under Zimbabwean law, domain registry requirements, and ZIMRA regulations
Analysing usage patterns anonymously to improve performance, reliability, and new features
We use cookies to make our site work properly and to improve your experience. You can manage preferences via the cookie banner on our website or your browser settings.
| Type | Purpose | Can You Disable? |
|---|---|---|
| Essential | Login sessions, security, cart functionality | No — required for the site to function |
| Functional | Currency preferences, remembered choices | Yes — via cookie settings |
| Analytics | Understanding how visitors use our site (anonymised) | Yes — via cookie settings |
| Marketing | Relevant advertising and campaign measurement | Yes — via cookie settings |
We do not sell your personal data. Ever. We share information only in the limited circumstances below.
We implement industry-standard measures to protect your information:
No method of electronic transmission or storage is 100% secure. You are responsible for keeping your account password confidential. Contact us immediately if you suspect unauthorised access to your account.
We retain your personal data only as long as necessary for the purpose it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & billing records | Duration of service + 7 years | ZIMRA financial compliance |
| Domain registration data | Duration of registration + registry period | Registry legal obligation |
| Support tickets | 3 years after closure | Quality assurance, dispute resolution |
| Server access logs | 90 days | Security monitoring and troubleshooting |
| Deleted accounts | 30-day grace period, then permanent deletion | Accidental deletion recovery |
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Ask us to update inaccurate or incomplete information
Request erasure of your data, subject to legal retention obligations
Unsubscribe from marketing at any time — every email includes an unsubscribe link
To exercise any of these rights, email team@wphost.co.zw or WhatsApp +263 786 983 801. We will respond within 5 business days.
WPHost services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted data to us, please contact us immediately and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make changes:
Questions about this Privacy Policy or your data? Reach out to our team:
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